Quality Management Systems
Drive improvement and deliver with consistency.
Simplify your path to ISO 9001 or simply run your business better
Our Quality Management System helps you build consistency, traceability, and customer confidence into every part of your operation. Designed for real-world use, it combines policies, procedures, tools, and registers — all mapped to the ISO 9001 framework and implemented directly in your Microsoft 365 environment.
Benefits of a Tailor-Made Quality Management System
Designed to streamline HR processes, reduce admin, and support compliance, our system is a scalable solution that grows with your business.
End-to-End Visibility
Store and manage contracts, certifications, performance reviews, leave forms, and more in a single easily accessible location.
Automated Role-Specific Workflows
Trigger key actions based on lifecycle events: onboarding checklists, probation reviews, training reminders, exit processes, and more.
Centralised, Secure Document Management
Employee contracts, licences, performance records, and exit forms are stored securely with role-based access and full version control.
Scalable & Future Ready
Our system is designed to grow with your business. Whether you expand to new sites, teams, or regulatory requirements, our system grows with you.
What’s Included?
Everything you need to demonstrate due diligence, stay compliant, and protect your people.
Policies & Procedures
Centralised location for quality policy & objectives aligned with business goals, with documented procedures for key operational processes.
Forms & Templates
Ready-to-use, digital forms for easy maintenance, deal with non-conformances and drive continuous improvement, and more — all Microsoft 365 native.
Scalable Architecture
Easily add additional modules — or integrate with your existing tools to maintain compliance with Fair Work, award conditions, and legislation.
Enhancements to take your business further
Enhance your core system with powerful, purpose-built modules — Every unit is an optional add-on and can be added individually or bundled to suit your business, so you only pay for what you actually need.
Client & Customer Satisfaction
Capture and manage customer feedback, complaints, and improvement actions as part of your quality or service commitments.
Audits & Inspections
Mobile-friendly forms for real-time audits and walkthroughs.
Supplier Management
Keep records, inductions, and insurances up to date with zero manual chasing.
Asset Management
Track and manage your physical assets with custom registers, maintenance schedules, and lifecycle records — all in one place.
Onboarding & Induction
Streamline new hire onboarding and role-based induction processes with tracked completion and automated workflows.
Dashboards & Reports
See what matters with visual reports in Power BI or SharePoint.
Got your own idea or want to take your business even further?
We offer tailored Microsoft 365 automation packages and Power Platform enhancements to bring your ideas to life.
Whether it’s streamlining a specific process, building custom forms, or integrating unique workflows, we can design automations that fit your exact needs, making your system even more efficient, flexible, and aligned to how your team works.
What you can expect from us
Review Current System
We begin by understanding your business, challenges you face, and what you want to achieve to create a tailored solution that works for you, not against you.
Building your system
We build and develop a tailored made product just for you and your business utilising the full extent of your Microsoft 365 license.
Onboarding & training your team
Change is never easy, but we help you to prepare everyone for change.
After ensuring the new system works for you and your team, we roll out the system with key staff members, and get everyone trained and using the system.
Ongoing Support
Our systems are built for you to become self-sufficient with your new system, but we are always here for support if you need it.
Frequently Asked Questions
Do I need a Microsoft License?
Yes! But we can host your SharePoint and workflows for you if you don’t want to buy a Microsoft 365 license.
What if I have never used SharePoint?
Not to worry! We have several training workshops so you can be 100% comfortable with your new system and how it works.
How long does it take to get set up?
Most clients are up and running within 1–4 weeks, depending on the level of customisation and the number of modules selected. We aim to keep things practical and fast so you can start seeing value quickly — without dragging out the process.
What if we don’t have a Safety Officer or HR Manager?
No problem. Our systems are designed to be easy to use, even without a dedicated safety or HR professional. We also offer training, support, and workshops to help your team manage everything confidently.
Do you offer training and support after setup?
We do. We offer practical, people-focused training for leaders and frontline workers, plus optional support packages, workshops, and ongoing consulting to keep your systems working as your business grows.
Why can’t I see pricing upfront?
We get it — cost is a big factor when making a decision. But there’s no one-size-fits-all. The final price depends on your specific needs, systems, and the level of support required. Once we understand your goals, processes, and challenges, we’ll tailor a package that gives you the best return on investment — with clear, upfront pricing before you commit.
Can we customise the system to suit our business?
Absolutely. All systems are fully editable and can be tailored to match your processes, structure, industry, and risk profile. We can also assist with deeper customisation and automation if needed.